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T2 ABOUT PRODUCTS & SERVICES CLIENTS & PARTNERS CONTACT JOBS BLOG
ABOUT PRODUCTS & SERVICES CLIENTS & PARTNERS CONTACT JOBS6 BLOG
PRODUCTS & SERVICES

ONLINE SELF CARE

OpenKey Self-care Portal is a comprehensive self-care solution where personal and corporate customers take full control of their accounts and payments, browse their bills and usage and obtain online assistance whenever they need it.

The portal can also be used to deliver precisely targeted information, such as new offers or relevant promotions and campaigns.

OpenKey Self-care Portal is accessible via web, web mobile and native mobile applications. The system can be deployed with different configurations and designs for segmented customers such as personal and corporate. Mobile users can take advantage of using both web mobile interfaces or native iOS, Android applications.

OHM

TÜRKTELEKOM

Türk Telekom - Enterprise and Individual Customer Self Care Portals are the main online services portals that Türk Telekom customers use to perform their daily operations. Through the portal, customers are able to:

• Self-order submission and status tracking,
• Tariff and package change,
• Problem and complaint submission and status tracking,
• Bill payment, manage payment preferences and view billing details,
• Set and monitor usage thresholds and limits,
• Online service desk assistance,
• Personal preferences management, and
• Contact lists and distribution lists for sending SMS

The portal can also be used to deliver precisely targeted information, such as new offers or relevant promotions and campaigns. Portals run on IE8+, Google Chrome, Mozilla Firefox and Safari browsers.